Both cables were connected, but the smaller cable had an extra twist in it. So I have had the same issues as you! Read a while back while searching general back lit keyboard issues, that the keyboard power ribbon cable may not be plugged in dont know why!!įinally had the time to open it up to find it was not f-in plugged in the first place!!!!!!!!!!!! After help from the help desk, with their agreement i.

Some models use the Fn key and another key to change it. My system uses the F6 button to turn the brightness to bright, dim or off. Under Applicationsdownload and install Dell QuickSet.

Look and see if your system has a backlit keyboard. Go to Dell Warranty Status enter your service tag, then click on original configuration. Your first thread was for model 15R SE You now post saying you have a 15 I have read that this model does not have a backlit keyboard. How do I resolve this, how do I raise a support ticket with Dell? Been trying to find a way to contact Dell support for over an hour now. Apart from the general advice of 'press the backlit keyboard key' I cannot find any help on what might be stopping my keyboard backlight from working.

Keyboard backlight not working dell